Contact Shuffle CA Casino

Welcome to the contact page for Shuffle CA Casino, our independent review site for Shuffle Casino Canada. Use the channels below to reach the editorial team. Please note we are not the casino operator — for account, deposit, withdrawal, KYC, or bonus issues, you must contact Shuffle Casino's own support team directly.

Editorial Contact

Email: support@shufflecacasino.com

We reply to most messages within two business days. Please put a clear subject line on your message — for example, "Factual correction: bonus terms" or "Partnership inquiry."

What We Can Help With

Factual corrections to published reviews (we genuinely want to know if we got something wrong).
Editorial feedback or content suggestions.
Partnership and content licensing inquiries.
Privacy or data-access requests under PIPEDA.
Press inquiries and citation requests.

What We Cannot Help With

Because we are an independent affiliate site, we cannot assist with anything that requires operator-side action. Specifically:

Account verification (KYC) at Shuffle Casino — contact Shuffle support directly.
Stuck or pending withdrawals — escalate to Shuffle's live chat or email support.
Disputes over bonus payouts, free spin wins, or wagering progress — these require operator review.
Self-exclusion requests — these must be set up inside your Shuffle account or by contacting Shuffle support.

For all of the above, log into your Shuffle online casino account and use their 24/7 live chat, or escalate to the Curaçao Gaming Control Board if you have an unresolved dispute with the operator.

Help With Problem Gambling

If gambling is causing harm to you or someone close to you, please reach out to professional support immediately. In Canada, ConnexOntario operates a free, confidential, 24/7 helpline at 1-866-531-2600. Internationally, GamCare and BeGambleAware provide similar services. See our Responsible Gambling page for the full list of resources.

Mailing Address

For formal correspondence, please first email support@shufflecacasino.com and we will provide a postal address as needed. We do not publish a postal address publicly to reduce inbound spam.